A24
Close Up

Overview

A24 fans are deeply passionate but chronically underserved. Official A24 channels offer polished marketing, but little of the behind-the-scenes craft and process that makes A24 films distinct. This microsite brings fans closer to the art, surfacing director commentaries, production stories, and archival footage through an experience that feels as considered and cinematic as the films themselves.

Year 2024
Role
Experience Strategy
Visual Design
Wireframing & Prototyping
User Research & Testing
Team
Audrey Chow
Darya Tyugay
Justin Yang
Shafira Vidyamaharani
A24 Close Up app mockup showing two iPhones with the interface

What prompted this design intervention?

While all A24 viewers enjoy reading and learning about films online, few go to A24 for this type of experience.

115 Fans

Surveyed

7 Fans

Interviewed

100%

Survey respondents go onlineWhere fans go online after watching an A24 film to learn more about a film after watching, either occasionally or every time.

27%

Respondents have interacted with the Notes section on A24's website, which includes articles, zines, and podcasts.

Especially with art house films, meaning can be ambiguous... looking at what other people are saying helps because you're able to see the film in different ways and your understanding deepens."

Interviewee, Filmmaker

"

Business Problem

A24 is lacking engagement past the viewing of their films and TV shows.

Framing Our Business Opportunity

We see a missed opportunity to connect A24's viewers to the artistic intentions behind their films in the post-watching experience.

Customer journey map showing the missed opportunity at the Analyze and reflect stage

We see tremendous value in enhancing the post-viewing experience of A24 films—especially by supporting deeper analysis and reflection from the viewer’s perspective. This approach aligns closely with A24’s brand pillars: Devotion to Craft and In Service of a Story. By offering audiences insight into the filmmaker’s intent, we foster a deeper appreciation for the film. This emotional and intellectual connection encourages further discovery, word-of-mouth recommendations, merchandise purchases, and ultimately, contributes to the growth of A24’s passionate fan base.

Brand Pillars

Our Creative North Star.

1 Devotion to the Craft

Artistry is central to A24’s brand. The company works with experimental filmmakers to bring honest and human stories to life.

2 In Service of a Story

Every touchpoint through which the audience interacts with a film helps them engage more deeply with the story.

Design Proposal

A24 Close Up, a microsite that invites fans to uncover the meaning of A24's art house films with exclusive content from their filmmakers.

Through short stories from cast and crew, the site reveals each film’s inspirations, cultural context, and symbolism—extending the viewing experience and amplifying A24’s brand voice through thoughtful interaction and design.

When shaping our content strategy, I aimed to preserve the exploratory feeling of browsing for a film—mirroring the curiosity and anticipation that comes with discovery—while ensuring clear hierarchy and structure once a film is selected, so key information remains accessible and front-and-centre.

In line with A24’s pillars of In Service of a Story and Devotion to Craft, which celebrate honest, human storytelling and immersive viewer engagement, our design approach focused on presenting scenes up close. This creates a sense of intimacy, allowing viewers to emotionally connect and fully immerse themselves in the narrative experience.

These concepts determined the following content strategy, centred around segmenting information for clarity and impact.

Content Strategy

An experience that feels native to A24’s world: visually confident, editorially rich, and emotionally resonant.

Explore the A24 universe through Stacks

Stacks icon

Stacks

Each A24 film is presented as a Stack—a compilation of Stories. Every Stack displays several film stills, giving viewers a glimpse to what they can expect in Stories.

Dive deep with behind-the-scenes Stories

Stories icon

Stories

Every A24 film has a series of behind-the-scenes content from the film crew, which are categorized into chapters labelled with witty titles to prompt engagement.

Your favourite film, up close and personal

Shots icon

Shots

Each behind-the-scenes shot is a curated snapshot—images, notes, or film stills—that reveal artistic intent and deepen the viewer's immersion in the storytelling.

Design Decision #1

Mobile-first approach aligning to current user behaviour when researching films.

A24 Close Up initially began as a desktop solution, however, we quickly decided to pivot as we've learned from user testings that people prefer to use their phone when they're researching films and looking up post-film commentary.

The three-way navigation is also more clear, intuitive, and enjoyable on a mobile device, that engages users more deeply while exploring the site.

Design Decision #2

An exploratory experience—just like how you’re finding out films for the first time.

Design Decision #3

Bringing the film-watching experience to your phone.

Images and videos are cropped in a vertical format to provide the most immersive and intimate viewing experience and emphasize the details of each story.

Design Decision #4

Driving business value by connecting users to other A24 channels.

At the end of the day, we want to bring business value to A24 through the post-watching experience, by inviting the audience to keep a piece of the story through film merch.

Value for A24 Fans

Creating values is at the core of this design intervention.

1 Tangible Value

Gain access to digestible behind-the-scenes content, while discovering new films to watch from A24.

2 Intangible Value

Gain a deeper understanding of your favourite A24 movies, while improving your ability to analyze film.

3 Aspirational Value

Feel like you have refined taste and a unique interest in art house film.